Get in touch

Have a question, need support, or want to discuss a collaboration?
We’re here to help.

We're Here to Help, Adventurer.

Real people, ready to help with orders, sizing and anything in between.

Prefer to talk it through? Our team picks up during office hours.

801-509-4678

Mon to Fri, 9am to 5pm Mountain Time

Best for order questions. Include your order number and we can get straight on it.

support@knightweave.com

We reply within 2 business days

Tracking, returns, sizing and shipping. The answer might already be here.

Shipping Policy
Returns & Refunds
Size Guide

Creators, photographers and partners, we'd love to hear what you have in mind.

Already a Knightweave creator?

The questions we get asked most.

How long does it take to process my order?

Orders typically take 24 to 48 hours to fulfill on normal business days, Monday through Friday.

Are cloaks customizable?

Customizing cloaks is currently challenging due to high demand, but we're committed to meeting your needs and plan to offer more options soon.

Can I change my shipping address?

Yes, you can! Call or email us with your updated shipping address and we'll take care of it.

How long does it take to process refunds?

Refunds and chargebacks are processed within three business days.